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We active are looking at ways to restore any lost changes, but we are unable guarantee all updates will be restored.  Please contact support if you have lost updates and would like assistance to restore those changes.","created_at":"2023-02-09T01:35:30.638Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-02-09T01:35:30.638Z","display_at":"2023-02-09T01:35:30.638Z","deliver_notifications":true,"tweet_id":null,"id":"rtmlwjgshsf0","incident_id":"nhg47pvkm6q2","custom_tweet":null,"affected_components":[{"code":"kkzgb617fwlm","name":"CX Services - Production Core API","old_status":"major_outage","new_status":"operational"},{"code":"kmj9llqh585q","name":"CX Websites - Production Website","old_status":"major_outage","new_status":"operational"},{"code":"qpnn0rh1t9c6","name":"CX Websites - Production Dashboard","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2023-02-09T01:19:21.733Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-02-09T01:19:21.733Z","display_at":"2023-02-09T01:19:21.733Z","deliver_notifications":true,"tweet_id":null,"id":"kv5wbywqk64k","incident_id":"nhg47pvkm6q2","custom_tweet":null,"affected_components":[{"code":"kkzgb617fwlm","name":"CX Services - Production Core API","old_status":"major_outage","new_status":"major_outage"},{"code":"kmj9llqh585q","name":"CX Websites - Production Website","old_status":"major_outage","new_status":"major_outage"},{"code":"qpnn0rh1t9c6","name":"CX Websites - Production Dashboard","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2023-02-08T23:45:04.926Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-02-08T23:45:04.926Z","display_at":"2023-02-08T23:45:04.926Z","deliver_notifications":true,"tweet_id":null,"id":"vmkj8kjx8bd4","incident_id":"nhg47pvkm6q2","custom_tweet":null,"affected_components":[{"code":"kkzgb617fwlm","name":"CX Services - Production Core API","old_status":"operational","new_status":"major_outage"},{"code":"kmj9llqh585q","name":"CX Websites - Production Website","old_status":"operational","new_status":"major_outage"},{"code":"qpnn0rh1t9c6","name":"CX Websites - Production Dashboard","old_status":"operational","new_status":"major_outage"}]},{"status":"identified","body":"User data (i.e. devices, playlist and presentation) is not visible for all users.","created_at":"2023-02-08T23:44:36.642Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-02-08T23:44:36.642Z","display_at":"2023-02-08T23:44:36.642Z","deliver_notifications":true,"tweet_id":null,"id":"srkhj9vhhm7z","incident_id":"nhg47pvkm6q2","custom_tweet":null,"affected_components":[{"code":"kkzgb617fwlm","name":"CX Services - Production Core API","old_status":"operational","new_status":"operational"},{"code":"kmj9llqh585q","name":"CX Websites - Production Website","old_status":"operational","new_status":"operational"},{"code":"qpnn0rh1t9c6","name":"CX Websites - Production Dashboard","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Production Core API","created_at":"2019-01-30T23:05:25.315Z","updated_at":"2023-02-09T01:35:30.575Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"kkzgb617fwlm","page_id":"4zl9tctyc0v8","group_id":"f9bfqr09gd9c"},{"status":"operational","name":"Production Website","created_at":"2019-02-23T01:32:58.887Z","updated_at":"2026-05-12T21:54:27.846Z","position":1,"description":"Customer facing web interfaces","showcase":true,"start_date":null,"id":"kmj9llqh585q","page_id":"4zl9tctyc0v8","group_id":"x2d0cv96pr3w"},{"status":"operational","name":"Production Dashboard","created_at":"2019-02-23T01:57:41.420Z","updated_at":"2026-05-12T21:54:27.858Z","position":2,"description":"Customer facing admin dashboard for editing and publishing content.","showcase":true,"start_date":null,"id":"qpnn0rh1t9c6","page_id":"4zl9tctyc0v8","group_id":"x2d0cv96pr3w"}]}]
}